Cisco Podcast Network

Small Business, Big Solutions: The Past, Present and Future of Collaboration

The way we work has evolved. The technology that has driven that are collaboration tools like Webex that allow work to be something you do, not somewhere you go. But what does the future look like, and are there applicable lessons from the past that we can learn?
Ben Rife is back for round 3, and bring with him Brad Oliver, the Director of the US Commercial Collaboration SMB & Midmarket Sales Organization at Cisco to talk through practical advice and real-world examples to help small businesses navigate the rapidly changing landscape of modern teamwork.
Learn more about Cisco's solutions for SMBs: https://www.cisco.com/site/us/en/solutions/small-business/index.html
To buy Ben's book for yourself: https://www.amazon.com/Cloud-Calling-Secrets-Underground-Communications/dp/B0DT1813Z1/ref=sr_1_1?dib=eyJ2IjoiMSJ9.3kYo4R4GAtkiSVlo_FeQKw.Mrykj20lEL2_eQtDW6jLCIlvAL0fWdOSWktNqDG7Z2Y&dib_tag=se&keywords=cloud+calling+secrets&qid=1749670806&sr=8-1

Shift Happens - Episode 8: Making Managed Services Your Competitive Edge

In this episode of Shift Happens, host Jeff Edwards sits down with Cisco’s Andrew Wozniak and Leonard Thompson—two experts leading the charge on managed services across the Americas. They break down why managed services are more than just a trend—they're a growth engine. 🚀
From a 💰 $353B market opportunity to the critical role managed services play in partner profitability, this episode explores:
🔑 Why customers are demanding managed outcomes
🤝 What the Cisco 360 Partner Program means for MSPs
🤖 How AI is transforming operational efficiency
If you’re a Cisco partner—or thinking about becoming one—this is your guide to unlocking profitability, scalability, and competitive advantage in a rapidly changing market. 🌐
🎧 Grab a coffee and tune in. Let’s make shift happen.

How Networking Advancements Orchestrate Breakthroughs in Industrial IoT

From robotaxis to surgical robots, the innovations we’ve witnessed in industrial IoT (IIoT) and robotics technology wouldn't have been possible without advancements in networking.
Tune into this episode to learn more and explore why smooth digital experiences are crucial in the IIoT and robotics space.
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CHAPTERS
00:00 Intro
00:54 Networking Advancements & IIoT Innovation
02:38 Assuring IIoT Networks
03:59 Impact of Disruptions
07:30 Monitoring Challenges
10:20 What’s Next
15:08 Get in Touch
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For additional insights, check out this Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep1_podcast
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Want to get in touch?
If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.
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ABOUT THE INTERNET REPORT
This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.
Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?
Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.
Catch all the episodes on YouTube or your favorite podcast platform:
- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526
- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773
- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report

Shift Happens - Episode 7: Make it Simple, Scalable & Sticky - with Brett Harrison

In this episode of Shift Happens, Jeff Edwards sits down with Brett Harrison, Director of Global Partner Go-To-Market Strategy for Collaboration at Cisco. From flying planes to driving partner success, Brett brings his strategic storytelling superpower to a packed conversation on the evolution of hybrid work, the AI-powered digital front door, and why interoperability is no longer optional.
They dig into:
• Market trends shaping collaboration and customer experience
• How AI is transforming contact centers and redefining brand interactions
• The power of Cisco’s 360 Partner Program and Partner Value Index
• Why “every customer is now a Cisco opportunity”
Whether you're a partner, customer, or Cisco team member—this episode delivers clear, actionable insights to help you grow your collaboration practice and elevate your brand.
👉 Tune in, take notes, and get ready to scale what sticks.

Cisco Tech Stories - ep 25 - Ransom where ? PSIRT adventures

In this episode we interview Roberto Petrillo who works for Cisco Product Security Incident Response team. He works on and assesses vulnerabilities on all Cisco products. He tells us about his career in TAC support web security and his move to PSIRT, working on vulnerability disclosures.

404 Script Not Found: Internet of Things

We're back talking tech this week, and class is in session. To start, we have a monumental moment where Kat promises she's made her final bit about Ian's age (unlikely) (1:10).
The meat of this episode is on the Internet of Things (IoT). Kat tries her absolute best to understand what IoT means (3:15), even though her prep for this episode may or may have started with a prompt to Cisco's AI tool of "can you explain IoT to me like I'm 5". BUT after 15 minutes of IoT bootcamp with Ian, she finally understands how Cisco solutions are working in real time AND the necessity of Ian updating his temperature of his home from the golf course (7:11)
If we've piqued your interest in Cisco' IoT Solutions, you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab
Oh! And now you can WATCH 404 on our channel: https://www.youtube.com/@404ScriptNotFound

Shift Happens - Episode 6 - AI and Security: The New Frontier

As cyber threats grow in complexity and AI continues to evolve, the security landscape is shifting at an unprecedented pace. How can businesses and partners stay ahead of the curve?
In this episode, we are joined by Alison Stahl, Director of Partner Security Sales at Cisco, who provides a sharp, practical lens on the current and future state of security. She unpacks the critical intersection of artificial intelligence and cybersecurity, offering clear insights for navigating this new frontier.
This episode is a must-listen for anyone looking to understand the next wave of security challenges and opportunities.
In this episode, you will learn about:
• The most significant emerging trends in cybersecurity.
• Why simplification is a critical strategy for partner success.
• How Cisco's AI Defense is actively reshaping security strategies.
• Key security announcements from the recent Cisco LIVE event.
• The benefits and opportunities of the Cisco 360 partner program for security-focused partners.
This isn't just a conversation; it's a survival guide for the AI frontier. Don't get left behind.

404 Script Not Found: Things That Shouldn’t Bother Us

There's a lot covered in this episode, but we can't promise that ANY of it has to do with tech outside of a mention of a certain service provider.
Early on, Kat lays all of her superstitions (or stitions?) on the line, then Ian spends about 13 minutes of your time analyzing grocery store (technically a small business?) operations and logistics (and his recurring issues) Get this man in front of Publix's board!
Today we're here to yap, and we're so glad that you're here to listen - WE PROMISE to drop knowledge next week (Internet of Things...it's a doozy).
If you've made it this far and are actually looking for information on Cisco's solutions, you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab
Oh! And now you can WATCH 404 on our channel: https://www.youtube.com/@404ScriptNotFound

Cisco SE Talks: AI in Business Featuring Pat Bodin

Join us for an exciting episode of the ‘Cisco SE Talks: Conversations on AI Podcast’ as we welcome Pat Bodin, a leading expert in artificial intelligence in business. With a rare combination of CCIE and CPA certifications, Pat Bodin brings unique insights into how AI and customer success are deeply connected.
In this episode, Pat reveals his innovative "30 on 30" approach—showing how to create 30 impactful AI use cases in just 30 seconds. Discover how cross-domain expertise is crucial for successful AI conversations and learn real-world strategies for leveraging Cisco AI to drive meaningful business outcomes.
Don’t miss this engaging AI podcast—perfect for anyone interested in artificial intelligence in business, Cisco AI solutions, or enhancing customer success with AI.
Watch this episode on Cisco's YouTube Channel:
https://www.youtube.com/watch?v=UPimA48poTk

S6 E7: Talking IT/OT Convergence, Self-Healing Networks, and Digital Resilience with Rajat Arora

AB sits down with PepsiCo’s Rajat Arora, Global Head of Networks and IT/OT Infrastructure, to talk about how Cisco technologies and solutions are driving better business outcomes for PepsiCo across the globe. This is a great conversation that covers a variety of topics, from IT/OT convergence to the integration of Cisco WAN to self-healing networks.