Cisco Podcast Network

Episode 10: Day in the life of a Cisco TAC Engineer_ Cisco EMEA Chapter

In the past two episodes, Cisco TAC Engineers and Technical Leaders from the Cisco APJC and AMER Regions shared a brief glimpse of a Cisco TAC Engineer role. Cisco Technical Assistance Center (TAC) is a global organization that provides around-the-clock, award-winning technical support services. In this episode, join our Senior TAC Engineer, Indraji Desai, and Technical Leader, Maria Jose Mendez Vazquez, from the Cisco EMEA Region to learn what it is like to be a Cisco TAC Engineer, approach towards resolving complex customer issues and the use of predictive innovations in troubleshooting.
For questions, comments, or feedback, please email: cisco-techinsiders-podcast@cisco.com

Episode 13: Ingram Micro and Evolution of Customer Success

Nicole Dziedzic shares how Ingram Micro is serving as an extension of the Partners and helping customers achieve business outcomes through its CARE program. To learn more, visit our success story page at https://www.cisco.com/c/m/en_us/customer-experience/success-stories/partner/ingram-micro.html

Cisco Optics Podcast Ep 42. Fascinating laser research projects you wish you thought of (8 of 9)

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 42, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. Here she describes her research on integrated photonics and fabricating glass devices in the lab. – Pat Chou, Cisco Optics Product Manager
Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica.
Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices
Related links
Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/
Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop
Cisco Optics Product Information: https://copi.cisco.com/
Additional resources
Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog )
Cisco Optics YouTube playlist: http://cs.co/9008BlQen
Cisco Optics landing page: cisco.com/go/optics
Timestamps
2:44 Integrated photonics
5:06 Sensing in difficult wavelengths
6:22 Fabricating glass devices in the lab
8:02 III-V devices
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Episode 17: Hybrid collaboration made easy with JIBB ​

In this month's episode, join us for a candid conversation with Masoud Douzan, CEO of JIBB. Get to know his story, how he founded JIBB, and why the hybrid whiteboard makes collaboration better together with Webex.

Episode 12: Cisco Partners and the Digital Experience

Scott Schell and John Stone from Cisco discuss how to leverage the digital experience through our Partners to enhanced customer success.

Episode 16: Enhancing productivity with Zello push-to-talk technology ​​

In this month's episode, get to know Daniel Hackl, Director of Partnerships & Ecosystem, as he discusses Zello's push-to-talk technology, how Webex customers can take advantage of Zello's powerful communication tool, and why it is an exciting partnership to watch, along with Cisco co-hosts Travis Angle, Taryn Montero, and Abi Fagiri.

Episode 1: Be Your Authentic Self

In this episode, Rhiannon and Louise are joined by Cisco’s Head of Public Sector UKI, Adele Every, and explore together how being your authentic self can help you get over hurdles in tough times, making a great first impression in interviews, and how in the future of AI and automation our soft skills are what will set us apart.
Stay tuned until the end for a special outro from Cisco’s CFO Scott Herren, on his experience of authenticity in the workplace, and why he believes it makes a successful leader.

Episode 2: Be A Creative Problem Solver

In this episode, Rhiannon and Elizabeth are joined by Jenil Dani, a Finance Manager at Amazon, and discuss different approaches to creative problem solving, how it can change in every role, and how to understand and utilise your unique thinking style to work with others to find optimal solutions.
Stay tuned until the end for a special outro from Cisco’s Director of Global Partner Marketing Mark Murphey, on why he is looking for people who bring new and creative ideas on how to solve problems.

Episode 3: Be A Driver Of Social Impact

In this episode, Rhiannon and Elizabeth are joined by Sophie Corden, a Global Campaign Manager at Colt Technology Services, and talk around why social impact is so important to the STEM industry, how you can find social issues you’re passionate about, and how you can develop other skills through volunteering.
Stay tuned until the end for a special outro from Cisco’s Head of Corporate Social Responsibility UKI Kathryn Baddeley, on why you should look for a company’s purpose, vision, and values in any interview process.

Episode 4: Be A Strategic Thinker

In this episode, Rhiannon and Debi are joined by Femina Sanghvi, a Human Centred Change Director at Salesforce, and look at where the definition of strategy comes from, the optimal ways and frameworks to use to reach your goals, and why strategic thinking is important in all aspects of your life.
Stay tuned until the end for a special outro from Cisco’s Director of SMB UKI Aine Rogers, on why she empowers her team to think strategically.