Cisco Podcast Network

Episode 30: Utilizing data to enhance customer outcomes with Softchoice

Scott Schell meets with Ryan Coverdale from Softchoice to discuss the importance of data and how they are utilizing that information for their customer experience practice.

Welcome to the ThousandEyes Partner Connection Podcast

How do I become a partner? How can I build a partner practice? What’s the benefit to my customers? The ThousandEyes Partner Connection Podcast is the channel, for the Channel, with all the answers.
Host Brandon Copeland, Global Head of Channel Marketing at ThousandEyes, invites you to sit down with Leadership across Cisco, Technical Specialists and Partners to discuss how we can help accelerate yours and your customers’ success.

Technology is not going to wait. Are your skills future-ready?

Technology is changing every day, and so are the skills we need to make the most of it.
In this episode, Mario Sebastian Miguel, VP Cisco CX EMEA South talks to Damian Erni, Sr. Product Manager Enterprise Networks & Security at Swisscom and John Pell, Advisory Solution Consultant at
ServiceNow, about some of the tech trends they are seeing and the skills that are in-demand.

Cisco Optics Podcast Ep 46. If single-mode fiber seems like magic to you, listen to this (3 of 8)

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it!
In Episode 46, we continue our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. We get into optical amplifiers and optical nonlinearity.
– Pat Chou, Cisco Optics Product Manager
Roshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career.
Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning.
Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET).
Related links
Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/
Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop
Cisco Optics Product Information: https://copi.cisco.com/
Additional resources
Cisco Optics Podcast: https://optics.podcastpage.io/
Blog: https://blogs.cisco.com/tag/ciscoopticsblog
Cisco Optics YouTube playlist: http://cs.co/9008BlQen
Cisco Optics landing page: cisco.com/go/optics
Music credits
Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html
Upbeat by Mixaund | https://mixaund.bandcamp.com

S4 E7: Talking Communication and Building Relationships with Harry Caldwell and Ali Alsaadawi

Great CX is all about building relationships and effective communication, and Cisco and Honeywell have formed an alliance that is taking Customer Experience to the next level.
Join AB as he sits down with Harry Caldwell, SVP, and General Manager, Cisco Customer Experience (CX), Americas, and Ali Alsaadawi, Lead Enterprise Architect, Honeywell, to discuss how the strong alliance between both companies is driving incredible CX outcomes.

Episode 29: Cisco CX Day with Alistair Wildman

Today we celebrate Global CX Day with our special guest, Alistair Wildman, SVP and GM of Cisco CX. Scott Schell and Alistair discuss this global celebration and why CX contributes to a better world by making a positive, sustainable difference for its customers, partners, and employees.

Tech Stories - ep 03 - IoT City buses gone wild !

Jens Depuydt takes us with him on a journey where a large city has a great IoT project connecting all their buses to a central server to provide for connected services onboard. The testing went great, but when the project goes live, buses start to go missing from the central app and it's not really possible to call the buses back for troubleshooting as they are live.

Dallas Olson | Leadership lessons and the importance of being multi-dimensional

Tune in on this months episode of the Cisco Leadership Podcast and learn from Dallas Olson, SVP, GTM Strategy and Revenue Operations, to learn about his journey in leadership and the importance of being multi-dimensional in your career.

Episode 28: Trace3 and Sustainability - what that means for the customer experience

Steve Robb from Trace3 returns to Partner Perspective, and talks with Scott Schell about how Cisco is emphasizing sustainability and the benefits to Trace3 and all Cisco Partners.

Cisco Optics Podcast Ep 45. If single-mode fiber seems like magic to you, listen to this (2 of 8)

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it!
In Episode 45, we continue our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. She explains the impact of geography on fiber networks.
– Pat Chou, Cisco Optics Product Manager
Roshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career.
Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning.
Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET).
Related links
Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/
Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop
Cisco Optics Product Information: https://copi.cisco.com/
Additional resources
Cisco Optics Podcast: https://optics.podcastpage.io/
Blog: https://blogs.cisco.com/tag/ciscoopticsblog
Cisco Optics YouTube playlist: http://cs.co/9008BlQen
Cisco Optics landing page: cisco.com/go/optics
Music credits
Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html
Upbeat by Mixaund | https://mixaund.bandcamp.com